Please be careful of phone calls or emails saying that an Amazon account in your name has been hacked and that you need to go to the store and purchase a gift card of $500 or more to clear up the mess. Yesterday, a senior member of our neighborhood was almost persuaded to withdraw the funds and forward to the grifters. They also coerced him into giving valuable passwords and even opened a Zelle account in his checking account. The emails they sent him looked just like they were official from his bank.
They are very professional sounding over the phone and have all the technology at their disposal and the scare tactics they use are unethical, so remember to call a family member or friend before making any move.